Abstract
This study focuses on the applicability of social media platform types for organizing voluntary helpers in emergency management. An online experiment with 114 participants was conducted in order to answer the question on which type of platform volunteers are able to make sound decisions on where best to play a part in emergency management. We distinguish three basic platform types, deduced from the principle of information arrangement (time, location and topic). We found that the quality of decisions varied depending on which platform was used. Best results were achieved by topic-organized, worst by time-organized platforms. Implications for research and practice are discussed.
| Original language | English |
|---|---|
| Title of host publication | ICEGOV '18: Proceedings of the 11th International Conference on Theory and Practice of Electronic Governanc |
| Editors | Adegboyega Ojo, Atrayi Kankanhalli, Delfina Soares |
| Number of pages | 8 |
| Publisher | Association for Computing Machinery |
| Publication date | 04.04.2018 |
| Pages | 395–402 |
| ISBN (Print) | 978-1-4503-5421-9 |
| DOIs | |
| Publication status | Published - 04.04.2018 |
| Event | 11th International Conference on Theory and Practice of Electronic Governance - Galway, Ireland Duration: 04.04.2018 → 08.04.2018 Conference number: 138221 https://www.icegov.org/archive/2018 |
DFG Research Classification Scheme
- 111-03 Communication Studies
- 409-04 Operating, Communication, Database and Distributed Systems
- 409-05 Interactive and Intelligent Systems, Image and Language Processing, Computer Graphics and Visualisation
- 409-06 Information Systems, Process and Knowledge Management
