Usability Evaluation of Information Technology in Disaster and Emergency Management

Tilo Mentler, Henrik Berndt, Daniel Wessel, Michael Herczeg


Apart from technical reliability, usability is one of the major criteria for safe and efficient usage of interactive information technology in disaster and emergency management. However, in this setting, usability evaluation is difficult due to the heterogeneity and unpredictability of operation conditions, as well as the difficult, usually mobile, context. However, there are ways to conduct usability evaluations in disaster and emergency settings. Thus, in this paper, advantages and disadvantages of empirical and analytical usability evaluation methods for interactive systems in disaster and emergency management are discussed. The importance of formative evaluation measures within an iterative human-centered design process is emphasized. It is illustrated by two case studies dealing with paramedics' and emergency physicians' usage of mobile and wearable devices in mass casualty incidents.
Original languageEnglish
Title of host publicationInformation Technology in Disaster Risk Reduction
EditorsYuko Murayama, Dimiter Velev, Plamena Zlateva, Jose J. Gonzalez
Number of pages15
Place of PublicationCham
PublisherSpringer International Publishing
Publication date18.11.2017
ISBN (Print)978-3-319-68485-7
ISBN (Electronic)978-3-319-68486-4
Publication statusPublished - 18.11.2017
Event1st IFIP TC 5 DCITDRR International Conference on Information Technology in Disaster Risk Reduction - Sofia, Bulgaria
Duration: 16.11.201718.11.2017


Dive into the research topics of 'Usability Evaluation of Information Technology in Disaster and Emergency Management'. Together they form a unique fingerprint.

Cite this