The Implementation of New Public Governance Through Blockchain: A Delphi-based analysis

Maik Brinkmann, Moreen Heine


Collaborative public service delivery and blockchain are perceived as important themes for developing public services. Thus far, each topic has generally been discussed separately. Additionally, most research on blockchain is conceptual and empirical work seems scarce to date. This paper seeks to theoretically and empirically substantiate the potentials and challenges of using blockchain to enable the paradigm of New Public Governance. Therefore, a theoretical analysis and a subsequent Delphi-based evaluation are conducted to map the theoretical ideals of New Public Governance against expert perceptions and experiences towards blockchain. Experts from public administrations, IT service providers, and science, who are all specialized in blockchain, contributed to this study. As this qualitative study demonstrates, blockchain can support public and nonpublic stakeholders in their efforts to create public services in co-producing networks. Furthermore, according to the findings of this research, stronger consideration of the mutual alignment between governance, process, and technology level requires more attention.

Original languageEnglish
Title of host publicationICEGOV '22: Proceedings of the 15th International Conference on Theory and Practice of Electronic Governance
EditorsLuís Amaral, Delfina Soares
Number of pages9
PublisherAssociation for Computing Machinery
Publication date18.11.2022
ISBN (Print)978-1-4503-9635-6
Publication statusPublished - 18.11.2022
Event15th International Conference on Theory and Practice of Electronic Governance - United Nations University, Guimaraes, Portugal
Duration: 04.10.202207.10.2022

Research Areas and Centers

  • Centers: Center for Artificial Intelligence Luebeck (ZKIL)

DFG Research Classification Scheme

  • 111-03 Communication Studies
  • 409-05 Interactive and Intelligent Systems, Image and Language Processing, Computer Graphics and Visualisation

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