On Programming Information Agent Systems - An Integrated Hotel Reservation Service as Case Study

Yun Ding; Heiner Litz; Rainer Malaka; Dennis Pfisterer

doi:10.1007/978-3-540-39869-1_5

On Programming Information Agent Systems - An Integrated Hotel Reservation Service as Case Study

Yun Ding, Heiner Litz, Rainer Malaka, Dennis Pfisterer

Institute of Telematics

European Media Laboratory

3 Citations (Scopus)

Abstract

This paper presents our integrated hotel reservation service. Using it as a case study, we discuss the design and implementation of agent-based information systems. Taking a system as a whole, we consider not only information agents but also their interface to human users and external information sources. In particular, our focus is on the interaction behavior, which can be observed both in interactions between agents and in interactions between agents and these interface components. We show that both kinds of interaction are coordinated by the same protocol. Using our implemented hotel reservation service system, we illustrate exemplarily how this understanding can be used to systematically design and validate interaction mechanism. We explore the possibility to facilitate the rapid prototyping of information agent systems using an interaction behavior editor. Moreover, by giving insight into some details of our hotel service system, we exemplify where the difficulties in implementing information agent systems are and thus infrastructural support are desirable.

Original language	English
Title of host publication	MATES 2003: Multiagent System Technologies
Number of pages	12
Volume	2831 LNCS
Publisher	Springer Verlag
Publication date	01.12.2003
Pages	50-61
ISBN (Print)	978-3-540-20124-3
ISBN (Electronic)	978-3-540-39869-1
DOIs	https://doi.org/10.1007/978-3-540-39869-1_5
Publication status	Published - 01.12.2003
Event	First German Conference, MATES 2003 - Erfurt, Germany Duration: 22.09.2003 → 25.09.2003 Conference number: 63973

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being
SDG 9 Industry, Innovation, and Infrastructure
SDG 11 Sustainable Cities and Communities
SDG 12 Responsible Consumption and Production

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10.1007/978-3-540-39869-1_5

Cite this

@inproceedings{b59069d7ce71425a99a3aacffda73479,

title = "On Programming Information Agent Systems - An Integrated Hotel Reservation Service as Case Study",

abstract = "This paper presents our integrated hotel reservation service. Using it as a case study, we discuss the design and implementation of agent-based information systems. Taking a system as a whole, we consider not only information agents but also their interface to human users and external information sources. In particular, our focus is on the interaction behavior, which can be observed both in interactions between agents and in interactions between agents and these interface components. We show that both kinds of interaction are coordinated by the same protocol. Using our implemented hotel reservation service system, we illustrate exemplarily how this understanding can be used to systematically design and validate interaction mechanism. We explore the possibility to facilitate the rapid prototyping of information agent systems using an interaction behavior editor. Moreover, by giving insight into some details of our hotel service system, we exemplify where the difficulties in implementing information agent systems are and thus infrastructural support are desirable.",

author = "Yun Ding and Heiner Litz and Rainer Malaka and Dennis Pfisterer",

year = "2003",

month = dec,

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doi = "10.1007/978-3-540-39869-1\_5",

language = "English",

isbn = "978-3-540-20124-3",

volume = "2831 LNCS ",

series = "Lecture Notes in Artificial Intelligence",

publisher = "Springer Verlag",

pages = "50--61",

booktitle = "MATES 2003: Multiagent System Technologies",

note = "First German Conference, MATES 2003 <br/> ; Conference date: 22-09-2003 Through 25-09-2003",

}

Ding, Y, Litz, H, Malaka, R & Pfisterer, D 2003, On Programming Information Agent Systems - An Integrated Hotel Reservation Service as Case Study. in MATES 2003: Multiagent System Technologies. vol. 2831 LNCS , Lecture Notes in Artificial Intelligence, vol. 2831, Springer Verlag, pp. 50-61, First German Conference, MATES 2003
, Erfurt, Thuringia, Germany, 22.09.03. https://doi.org/10.1007/978-3-540-39869-1_5

On Programming Information Agent Systems - An Integrated Hotel Reservation Service as Case Study. / Ding, Yun; Litz, Heiner; Malaka, Rainer et al.
MATES 2003: Multiagent System Technologies. Vol. 2831 LNCS Springer Verlag, 2003. p. 50-61 (Lecture Notes in Artificial Intelligence; Vol. 2831).

Research output: Chapters in Books/Reports/Conference Proceedings › Conference contribution › peer-review

TY - GEN

T1 - On Programming Information Agent Systems - An Integrated Hotel Reservation Service as Case Study

AU - Ding, Yun

AU - Litz, Heiner

AU - Malaka, Rainer

AU - Pfisterer, Dennis

N1 - Conference code: 63973

PY - 2003/12/1

Y1 - 2003/12/1

N2 - This paper presents our integrated hotel reservation service. Using it as a case study, we discuss the design and implementation of agent-based information systems. Taking a system as a whole, we consider not only information agents but also their interface to human users and external information sources. In particular, our focus is on the interaction behavior, which can be observed both in interactions between agents and in interactions between agents and these interface components. We show that both kinds of interaction are coordinated by the same protocol. Using our implemented hotel reservation service system, we illustrate exemplarily how this understanding can be used to systematically design and validate interaction mechanism. We explore the possibility to facilitate the rapid prototyping of information agent systems using an interaction behavior editor. Moreover, by giving insight into some details of our hotel service system, we exemplify where the difficulties in implementing information agent systems are and thus infrastructural support are desirable.

AB - This paper presents our integrated hotel reservation service. Using it as a case study, we discuss the design and implementation of agent-based information systems. Taking a system as a whole, we consider not only information agents but also their interface to human users and external information sources. In particular, our focus is on the interaction behavior, which can be observed both in interactions between agents and in interactions between agents and these interface components. We show that both kinds of interaction are coordinated by the same protocol. Using our implemented hotel reservation service system, we illustrate exemplarily how this understanding can be used to systematically design and validate interaction mechanism. We explore the possibility to facilitate the rapid prototyping of information agent systems using an interaction behavior editor. Moreover, by giving insight into some details of our hotel service system, we exemplify where the difficulties in implementing information agent systems are and thus infrastructural support are desirable.

UR - https://www.scopus.com/pages/publications/9444223348

U2 - 10.1007/978-3-540-39869-1_5

DO - 10.1007/978-3-540-39869-1_5

M3 - Conference contribution

SN - 978-3-540-20124-3

VL - 2831 LNCS

T3 - Lecture Notes in Artificial Intelligence

SP - 50

EP - 61

BT - MATES 2003: Multiagent System Technologies

PB - Springer Verlag

T2 - First German Conference, MATES 2003 <br/>

Y2 - 22 September 2003 through 25 September 2003

ER -

On Programming Information Agent Systems - An Integrated Hotel Reservation Service as Case Study

Abstract

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