Government as a Platform? Constitutive Elements of Public Service Platforms

Benedict Bender*, Moreen Heine

*Corresponding author for this work


Digital platforms, by their design, allow the coordination of multiple entities to achieve a common goal. Motivated by the success of platforms in the private sector, they increasingly receive attention in the public sector. However, different understandings of the platform concept prevail. To guide the development and further research a coherent understanding is required. To address this gap, we identify the constitutive elements of platforms in the public sector. Moreover, their potential to coordinate partially autonomous entities as typical for federal organized states is highlighted. This study contributes through a uniform understanding of public service platforms. Despite constitutive elements, the proposed framework for platforms in the public sector may guide future analysis. The analysis framework is applied to platforms of federal states in the European Union.

Original languageEnglish
Title of host publicationProceedings of the 10th International Conference on Electronic Government and the Information Systems Perspective, EGOVIS 2021
EditorsAndrea Kö, Enrico Francesconi, Gabriele Kotsis, A Min Tjoa, Ismail Khalil
Number of pages18
PublisherSpringer Nature Swiitzerland
Publication date2021
Pages3 - 20
Article numberCode 264859
ISBN (Print)978-303086610-5
ISBN (Electronic)978-3-030-86611-2
Publication statusPublished - 2021
Event10th International Conference on Electronic Government and the Information Systems Perspective - online
Duration: 27.09.202130.09.2021

DFG Research Classification Scheme

  • 409-06 Information Systems, Process and Knowledge Management
  • 409-05 Interactive and Intelligent Systems, Image and Language Processing, Computer Graphics and Visualisation
  • 111-03 Communication Studies

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