Abstract
User satisfaction is a vital design criterion for sustainable systems. The present research aimed to understand factors relating to individually perceived range satisfaction of battery electric vehicle (BEV) users. Data from a large-scale BEV field trial (N = 72) were analyzed. Apart from an initial drop in range satisfaction, increasing practical experience was related to increased range satisfaction. Classical indicators of users' mobility profiles (daily travel distances) were only weakly related to lower range satisfaction (not significant), after controlling for practical experience and preferred coverage of mobility needs. The regularity/predictability of users' mobility patterns, the percentage of journeys not coverable because of range issues, and users’ individual comfortable range accounted for variance in range satisfaction. Finally, range satisfaction was related to key indicators of general BEV acceptance (e.g., purchase intentions). These results underline the complex dynamics involved in individual range satisfaction, as well as its central role for BEV acceptance.
| Original language | English |
|---|---|
| Journal | Applied Ergonomics |
| Volume | 65 |
| Pages (from-to) | 191-199 |
| Number of pages | 9 |
| ISSN | 0003-6870 |
| DOIs | |
| Publication status | Published - 01.11.2017 |
Funding
This research is based on a field trial that was set up by a consortium of the BMW Group, Stadtwerke Leipzig, and Technische Universit?t Chemnitz, and was funded by the German Federal Ministry for the Environment, Nature Conservation, Building and Nuclear Safety (16SBS014B). Statements in this paper reflect the authors' views and do not necessarily reflect those of the funding body or of the project partners. We are grateful for the support of our consortium partners, the BMW Group (particularly Dr. Roman Vilimek, Viktoria Zott, Dr. Andreas Keinath, Dr. Jens Ramsbrock) and Stadtwerke Leipzig, who made our research possible. We also gratefully thank Torsten M?ller, Dr. Johann Prenninger and Oliver Angermaier for collecting and pre-processing logger data, and Matthias Arend and Christiane Attig for fruitful discussions and supporting manuscript preparation.
