Which platform to use? - Social media platform types and their suitability for sound decision making by voluntary helpers

Moreen Heine, Susanna Kuper, Thomas Neururer

Abstract

This study focuses on the applicability of social media platform types for organizing voluntary helpers in emergency management. An online experiment with 114 participants was conducted in order to answer the question on which type of platform volunteers are able to make sound decisions on where best to play a part in emergency management. We distinguish three basic platform types, deduced from the principle of information arrangement (time, location and topic). We found that the quality of decisions varied depending on which platform was used. Best results were achieved by topic-organized, worst by time-organized platforms. Implications for research and practice are discussed.

OriginalspracheEnglisch
TitelICEGOV '18: Proceedings of the 11th International Conference on Theory and Practice of Electronic Governanc
Redakteure/-innenAdegboyega Ojo, Atrayi Kankanhalli, Delfina Soares
Seitenumfang8
Herausgeber (Verlag)Association for Computing Machinery
Erscheinungsdatum04.04.2018
Seiten395–402
ISBN (Print)978-1-4503-5421-9
DOIs
PublikationsstatusVeröffentlicht - 04.04.2018
Veranstaltung11th International Conference on Theory and Practice of Electronic Governance - Galway, Irland
Dauer: 04.04.201808.04.2018
Konferenznummer: 138221
https://www.icegov.org/archive/2018

DFG-Fachsystematik

  • 111-03 Publizistik und Kommunikationswissenschaft
  • 409-04 Betriebs-, Kommunikations-, Datenbank- und verteilte Systeme
  • 409-05 Interaktive und intelligente Systeme, Bild- und Sprachverarbeitung, Computergraphik und Visualisierung
  • 409-06 Informationssysteme, Prozess- und Wissensmanagement

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